Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and efficiently. Please review our shipping policy below.

Order Processing

Orders are processed within 1–3 business days after payment is confirmed.
Orders are processed Monday through Friday, excluding weekends and public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Time

Estimated delivery times vary depending on your location.

Destination	Estimated Delivery Time
United States	5–10 Business Days
Canada	7–12 Business Days
Europe	7–15 Business Days
Australia & New Zealand	8–15 Business Days
Other International Locations	10–20 Business Days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, carrier delays, or peak holiday seasons.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, shipping method, and order weight.

We may offer Free Shipping on eligible orders. Any applicable free shipping promotions will be displayed during checkout.

Order Tracking

After your order has been shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to become active.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local government. These charges are the responsibility of the customer.

We are not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before placing your order.

We are not responsible for orders delivered to an incorrect address provided by the customer. Additional shipping charges may apply if a package needs to be resent.

Lost or Delayed Packages

If your package appears to be delayed or lost during transit, please contact us. We will work with the shipping carrier to investigate the issue and assist you in resolving it.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery. Include your order number and clear photos of the damaged item and packaging so we can assist you promptly.

Split Shipments

For orders containing multiple items, products may be shipped separately depending on warehouse availability. You will receive tracking information for each shipment.